The Challenge
The manufacturer needed a digital B2B ordering experience that could support product discovery, account-specific purchasing and repeat business without relying on manual order coordination.
B2B customers depended on manual order interactions
Product and account information was not centralized
Repeat ordering required unnecessary effort
Order status visibility was limited
Our Solution
We built a B2B commerce portal connecting product discovery, customer accounts, ordering and order visibility in a single web experience.
Account-aware product and ordering experience
Structured catalog and product information
Order placement and status workflows
Integration-ready commerce APIs
Key Features
Customer account management
Product catalog and search
B2B cart and order workflows
Order history and status tracking
API-ready integration layer
Implementation Approach
The implementation aligned the portal with existing product, customer and order processes before validating key buyer journeys.
Mapped buyer and order journeys
Structured catalog and customer data
Built responsive B2B storefront workflows
Integrated order services
Validated account and order scenarios
Business Impact
Improved digital ordering convenience
Reduced manual order coordination
Better order visibility for customers
More consistent B2B buying experience
Outcomes
A self-service B2B commerce channel
Faster repeat ordering
Improved customer engagement
Foundation for additional commerce integrations
Technology Direction
The portal can expand with personalization, account-specific pricing, advanced search, analytics and deeper ERP connectivity.
Scalable architecture aligned to the client’s operating model.
Secure data handling and controlled access.
Integration-ready foundations for connected systems.
Clear path for analytics, automation and future enhancement.
Technologies Used
ReactNode.jsPostgreSQLREST APIsBootstrap
Service Capabilities
E-CommerceAPI Integration
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